hese terms govern your use of [WEBSITE URL] and any purchase from Reviews Pilot. By ordering, you accept them.
1. Who we are
This website is operated by Reviews Pilot, [ADDRESS]. Contact: [EMAIL] / [PHONE].
2. Orders and acceptance
Your order is an offer to buy. A contract forms when we send your dispatch confirmation. If a product is unavailable or mispriced, we will contact you and refund in full.
3. Product information
Our products are NFC/QR items pre-programmed with the review link you supply. We are not affiliated with Google, Trustpilot, Facebook, TikTok or any review platform; product names and platform logos belong to their owners. You are responsible for the accuracy of the review link and artwork you provide — we will show you a digital proof for custom orders before printing.
4. Pricing and payment
Prices include VAT where applicable. Payment is taken at checkout via our payment provider. Volume and bundle discounts apply as displayed on the product page.
5. Delivery
Delivery terms are in our Shipping Policy. Risk passes to you on delivery.
6. Returns
Your statutory 14-day cancellation rights and our returns process are in our Refund Policy. Custom-printed items are made to your specification and are exempt from cancellation once programming/printing has begun — see the Refund Policy.
7. Liability
Nothing in these terms limits your statutory rights. We are not liable for indirect losses. Our liability for any claim is limited to the value of your order.
8. Acceptable use
You may not misuse this website, attempt to breach its security, or use our products for unlawful purposes (including soliciting fake reviews — reviews must be genuine).
9. Governing law
These terms are governed by the laws of England and Wales. Consumers retain the right to local courts and EU/UK consumer protections where applicable.
10. Changes
We may update these terms; the current version is always on this page.