Last updated: [DATE]
Reviews Pilot (“we”, “us”) operates [WEBSITE URL] (“this website”). We are a controller of your personal data under the UK GDPR and the Data Protection Act 2018. This policy explains what we collect, why, and your rights.
1. Data we collect
- Order data — name, billing/delivery address, email, phone, order contents and payment confirmation (we never see or store full card numbers; payments are processed by our payment provider).
- Artwork you upload — logo files you submit for custom products.
- Review links — the Google review link you provide for programming onto your products.
- Account data — username, email and saved addresses if you create an account.
- Technical data — IP address, browser type and pages visited, for security and site performance.
- Marketing data — your email address, only if you choose to subscribe.
2. Why we process it (lawful bases)
- To fulfil your order and deliver your products — contract.
- To process payments, prevent fraud and comply with tax law — legal obligation.
- To email you order updates — contract.
- To send marketing, if you opt in — consent (withdraw any time via the unsubscribe link).
- To improve the website — legitimate interests.
3. Sharing
We share data only with services needed to run the shop: our payment processor, our delivery courier, our hosting provider, and email delivery for order notifications. We never sell your data.
4. Retention
Order records are kept for 7 years (tax law). Uploaded artwork is kept while your order is active and for 12 months afterwards, then deleted. Marketing data is kept until you unsubscribe.
5. Your rights
You may request access, correction, deletion or restriction of your data, object to processing, or request a portable copy. To exercise any right, email [EMAIL]. You can also complain to the ICO (ico.org.uk).
6. Cookies
Essential cookies keep your cart and checkout working. Analytics cookies (if enabled) are anonymised. You can block cookies in your browser; checkout requires essential cookies.
Contact
Reviews Pilot, [ADDRESS]. Email: [EMAIL].